FAQs | Oracle Gifts Official Store – Shipping, Returns & Support

FAQs – Oracle Gifts

1. How long does delivery take?
Orders are usually processed within 1–2 business days and delivered in a few days depending on your location.

2. Do you offer shipping worldwide?
Yes, most products are shipped internationally with tracking updates available by email.

3. Can I track my order?
Yes. After shipping, you receive a tracking link via email or SMS to follow your order status.

4. What is your return policy?
You can usually return items within 30 days of delivery if they are unused and in original condition.

5. Can I return personalized/custom gifts?
Custom or personalized items are often non-returnable unless they arrive damaged or defective.

6. How long does refund take?
Refunds are processed after the returned item is received, usually within a few business days.

7. What if my item is damaged?
You should contact support immediately with proof so they can replace or refund the item.

8. How can I contact customer support?
You can contact them via the website contact form or support email provided on the store.